Open Bar at mid-year: housing, employment and immigration triage, by the numbers
Six months of Open Bar intake data: 48,000 conversations, three categories that account for most of them, and the parts of the platform that clinics do not touch.
Six months of Open Bar intake data: 48,000 conversations, three categories that account for most of them, and the parts of the platform that clinics do not touch.
Two of us spent autumn 2025 embedded with a legal-aid clinic in Lagos. Notes on power, bandwidth, shared phones, language, and the features we quietly removed.
Open Bar launched in December 2023 for legal-aid clinics, public defenders and pro-bono practitioners. Eighteen months on, here is what 4,200 regular users actually do with it, and what they leave alone.