The first conversation, handled with care.
AI Interview conducts the intake call you never have time for. It speaks thirty-eight languages, listens for what matters and hands your associates a brief that's already half-drafted — with a citation to every word the client said.
- Matter
- Construction defect
- Confidence
- 0.94 · 00:42
- Limitation
- 14 months remaining
- Jurisdiction
- NSW
Anxious, time-pressed
Pace slowed · reassurance offered
Three things, done quietly well.
Talk
Sub-300ms voice agent in 38 languages. Handles interruptions, switches register from formal to plainspoken, never sounds like a chatbot reading a script.
Listen
Real-time entity, jurisdiction and statute-of-limitations extraction. Picks up what the client is saying — and what they're carefully avoiding.
Brief
A structured intake brief lands in your associate's inbox before the client hangs up — with timestamps, transcripts, conflict checks and a fit score.
Asks what a junior would, knows what a partner does.
Trained on twelve thousand recorded intake calls from seven jurisdictions, Interview knows which question opens a door — and which one closes it.
- Branching by matter type. 240+ playbooks for personal injury, employment, immigration, family, commercial — and growing.
- Plain English to legalese. Translates "the boss kept changing my hours" into variation of contractual terms — Fair Work Act §62.
- Conflict-aware. Cross-checks names, company numbers and counterparties against your matter database in real time.
- Knows when to stop. Flags when it's outside scope and hands over to a person.
M. Okonkwo · prospective client
EN-AU · 04:1804:02 · ZAAN
04:09
04:18 · listening…
The handoff your associates actually want.
Every call produces a structured brief — facts, parties, jurisdiction, statute of limitations, suggested matter type, even a fit score against the partners on your rota.
- Cite-back to the call. Hover any field to hear the exact moment the client said it.
- Statute-of-limitations math, done. Computed the moment a date is mentioned, jurisdiction-aware.
- Routes itself. Lands in Clio, Salesforce, Microsoft Dynamics or your homegrown PMS.
- Editable, accountable. Every change tracked; the AI's draft never overwrites a lawyer's edit.
Intake brief · M-OK-2026-0341
NSW · completed 14:08 AESTMaya Okonkwo · construction defect, residential · 23m 04s call · NSW jurisdiction
- Client
- Maya Okonkwo, +61 4xx xxx 219 conf.
- Property
- Unit 14B, 218 Marrickville Rd, Sydney NSW 02:11
- Settlement
- 14 March 2024 · 22 months ago 04:48
- Counterparty
- Halcyon Build Pty Ltd · ABN 49 612 884 *** verified
- Conflict check
- Clear
Hears what isn't said.
We trained Interview alongside trauma-informed clinicians. It detects hesitation, urgency and confidence in real time — and changes how it speaks, not just what it asks.
- Pace adapts. Long pauses don't get filled — they get held.
- Plain language by default. Never says "tortious interference" when "what they did was wrong" will do.
- Human handoff, instantly. Clients can ask for a person at any moment.
- Discloses itself. Says it's an AI, in the first sentence. Records consent, every time.
One client, one memory, forever.
Most "AI for law" treats every matter as a fresh prompt. ZAAN doesn't. Every client gets their own private database — their facts, their voice, their history — that your firm owns and the model uses to remember.
- Sealed by matter. Each client has their own encrypted vault.
- History sticks. Every prior matter is one click away.
- Style learned. Tone, formality, redline taste — picked up over time.
- Conflicts checked. Every new matter cross-checked against the firm.
History that follows
Mrs. Chen's first call was about a tenancy dispute in 2023. Two years later her son asks you to review an SPA. ZAAN remembers her voice, her drafting preferences, her aversion to escrow holdbacks. Pick up where the matter left off — six months later, three associates later.
One client, one database
A private encrypted vault per client — facts, files, transcripts and prior briefs. Sealed by matter, never used for training.
- Client
- 0418 · 7 matters · Wan Chai · since 2023
- Vault
- chen_m_0418 · 184 documents · sealed
- Encryption
- AES-256 · tenanted
- Training
- never
Learns each client's voice
Some clients want formal, footnoted English. Some want Cantonese first. ZAAN learns from accepted edits.
Red-line alerts
The model knows your firm's red lines. When one shows up, it stops and tells you.
Uncapped indemnity exceeds firm policy. Partner review required.
Critical-case detection
A limitation cliff in 48 hours. Criminal exposure. ZAAN pages a partner immediately.
Limitation cliff in 41h · employment claim, ACT. Filing window closes Wed 09:00.
Firm-wide conflict checks
Every intake is cross-checked against every active and historic matter. Before the call ends.
Air-gap & offline mode
For classified matters, prison interviews, regional offices with no network. Runs on a sealed laptop.
Inherits your firm's playbook
Prior precedent, fall-back positions and standard carve-outs flow into every assistant. Without leaking client identity.
Stays where it should
Swiss data on a Swiss tenant. PRC on PRC. Cross-border? Mirror-tenant — both sides keep a copy.
Four patterns we see over and over.
Personal injury intake
Catch every fact within hours of the incident, while memory is fresh.
Property & conveyancing
Pull settlement dates, lot numbers, strata details without a 47-field form.
Family & sensitive matters
Never tired, never impatient, never lets a vulnerable client feel rushed.
Immigration & cross-border
Take the call in the client's first language. Hand the brief over in English.
From phone ringing to brief in inbox.
Connect
Ring your number, or click a link. ZAAN answers, identifies itself, gets consent.
Discover
Branches into the right playbook. Extracts entities, dates, jurisdictions — silently.
Confirm
Reads back what it heard, lets the client correct. Asks for documents, sends an SMS link.
Hand off
Brief, transcript, audio and conflict check land in your PMS. Partner gets a Slack ping.
Take the call in any language.
Trained on bilingual legal corpora across thirty-eight languages. Code-switching mid-sentence is fine.
38 languages · 14 dialects · 2 sign languages (beta)
A voice agent that's actually built for law.
| Generic AI receptionists | ZAAN AI Interview | |
|---|---|---|
| Jurisdiction-aware statute math | Not supported | 14 jurisdictions, real time |
| Conflict checks against your matter database | Manual export | Live, in-call |
| Trauma-informed conversational design | None | Co-designed with clinicians |
| Cite-back to audio timestamp | Transcript only | Field-level |
| Multilingual brief handoff | 5 languages | 38 languages |
| SOC 2, ISO 27001, CCPA, GDPR | Some | All four · audited Q3 '25 |
| Editable, version-controlled brief | Read-only PDF | Full edit history |
Try a sample call. Three minutes, no signup.
Pick a matter type and a language. ZAAN will call you back, conduct an intake, and email you the brief.