Who We Are

Zaan is operated by ZAAN SA, a company incorporated in Geneva, Switzerland. Our registered address is Rue Rodolphe-Toepffer 8, 1206 Genève, Switzerland.

When this policy refers to “Zaan,” “we,” “us,” or “our,” it means ZAAN SA and any services we operate, including our website at zaan.com and our contract review platform.

What Data We Collect

We collect only the data we need to provide and improve our services. This includes:

• Account information — your name, email address, and organisation details when you register.
• Usage data — how you interact with the platform, features you use, and session information.
• Documents you upload — contracts and legal documents you submit for review. These are processed to deliver the service and are not used for any other purpose.
• Communications — messages you send us via email or our contact form.
• Technical data — IP address, browser type, and device information collected automatically when you access our services.

How We Use Your Data

We use your data to deliver and maintain the Zaan platform, process the documents you submit, communicate with you about your account, and improve our services over time.

We do not sell your personal data. We do not use your documents to train AI models without your explicit consent. We do not share your information with third parties except where necessary to operate the service or required by law.

Data Storage & Security

Your data is stored on secure servers within the European Economic Area. We apply industry-standard encryption in transit and at rest, and limit access to your data to authorised personnel only.

No system is completely secure. If we become aware of a breach that affects your data, we will notify you promptly in accordance with applicable law.

Your Rights

Under the GDPR and applicable Swiss data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal obligations
• Object to or restrict how we process your data
• Receive a copy of your data in a portable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Cookies

We use essential cookies to keep you logged in and maintain your session. We use analytics cookies to understand how the platform is used — these can be disabled in your browser settings or via our cookie preferences.

We do not use advertising cookies or share cookie data with third-party advertisers.

Third-Party Services

We work with a small number of trusted third-party providers to operate our infrastructure, process payments, and analyse usage. Each provider is bound by data processing agreements and may only use your data as directed by us.

We do not permit third parties to use your data for their own purposes.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the date at the top of this page and notify you by email if the changes are material. Continued use of our services after any update constitutes your acceptance of the revised policy.