ZAAN AI Interview conducts the intake call you never have time for. It speaks thirty-eight languages, listens for what matters, and hands your associates a brief that's already half-drafted — with citations to every word the client said.
Sub-300ms voice agent in 38 languages. Handles interruptions, switches register from formal to plainspoken, never sounds like a chatbot reading a script.
Real-time entity, jurisdiction and statute-of-limitations extraction. Picks up what the client is saying — and what they're carefully avoiding.
A structured intake brief lands in your associate's inbox before the client hangs up — with timestamps, transcripts, conflict checks and a fit score.
Trained on twelve thousand recorded intake calls from seven jurisdictions, Interview knows which question opens a door — and which one closes it. It probes the right ambiguities and leaves the rest alone.
Every call produces a structured brief — facts, parties, jurisdiction, statute of limitations, suggested matter type, even a fit-score against the partners on your rota. Each field links back to the second of audio it came from.
We trained Interview alongside trauma-informed clinicians. It detects hesitation, urgency and confidence in real-time — and slows down, simplifies, or escalates accordingly. Vulnerable clients aren't a feature flag; they're the default mode.
CLIENT 04:23 And, um... we noticed them maybe... I think six months agoH1? But my husband said it was just settling. It's definitely worse now thoughC1.
ZAAN 04:36 Take your time. When you say worse — could you describe what changed?
CLIENT 04:48 I really need to know if we have a caseU1, because the warranty thing — someone told me there's a deadline? I don't know if we... I don't know if it's too lateH2.
ZAAN 05:02 I understand. Based on your settlement date, you have time — let me explain why. And then I'll arrange for a partner to call you back today.
Most "AI for law" treats every matter as a fresh prompt. ZAAN doesn't. Every client gets their own private database — their facts, their voice, their history — that your firm owns and the model uses to remember. Sealed by client. Sealed by matter. Sealed by jurisdiction.
Mrs. Chen's first call was about a tenancy dispute in 2023. Two years later her son asks you to review an SPA. ZAAN remembers her voice, her drafting preferences, her aversion to escrow holdbacks — and that the family trust still owns the Wan Chai property. Nothing leaves the matter. Nothing trains the model.
Every client gets a private encrypted vault — their facts, files, transcripts, and prior briefs. The model only sees their vault when working on their matter.
Pick up where the matter left off — six months later, three associates later. The structure of the trust, the preferred drafting style, every rule the partner laid down on the previous deal. All carried forward.
Some clients want formal, footnoted English. Some want the executive summary in Cantonese first. ZAAN learns each client's preferences from accepted redlines and edits — and writes for them, not for everyone.
Every new intake is cross-checked — counterparty names, beneficial owners, related entities — against every active and historic matter at the firm. Before the call ends, not after the engagement letter is signed.
The model knows your firm's red lines: drafting positions you'd never accept, jurisdictions you won't take work in, classes of clause that always trigger a partner review. When one shows up, it stops and tells you.
Some intakes are not routine. A statute-of-limitations cliff in 48 hours. A criminal exposure. A child-protection issue. ZAAN flags these the moment they surface — and pages a partner, even at 3am.
For state-secret matters, classified arbitrations, prison interviews, regional offices with no reliable network. The whole assistant runs on a sealed laptop or on-prem appliance. Syncs when you're back.
Your firm's prior precedent — clauses you've drafted a thousand times, fall-back positions, the standard carve-outs that took twenty years to write — flow into every assistant. Without leaking client identity.
Swiss data on a Swiss tenant. PRC data on a PRC tenant. EEA on EEA. Cross-border matters? Mirror-tenant — both sides keep a copy, neither sees the other's. Audited by your firm's IT, never by us.
Catch every fact within hours of the incident, while memory is fresh and the client's not yet been called by the defendant's insurer.
↑ 3.2× sign-up ratePull settlement dates, lot numbers, strata details and counterparty names without forcing the client through a 47-field form.
↓ 64% time-to-briefAn AI never gets tired, never gets impatient, and never lets a vulnerable client feel rushed off the phone.
+1.8 NPS pointsTake the call in the client's first language. Hand the brief to your associate in English. Both transcripts are on file.
38 languages, native-fluentRing your number, or click a link in the email signature. ZAAN answers, identifies itself as an AI, gets consent.
Branches into the right playbook based on the first sentence. Extracts entities, dates, jurisdictions, statutes — silently.
Reads back what it heard, lets the client correct anything. Asks for documents to upload, generates the link by SMS.
Brief, transcript, audio and conflict check land in your PMS — and a partner gets a Slack ping with case-fit score.
Trained on bilingual legal corpora across thirty-eight languages. Code-switching mid-sentence is fine — most of our clients do. The brief is always in your firm's working language.
38 languages · 14 dialects · 2 sign languages (beta)
Pick a matter type and a language. ZAAN will call you back, conduct an intake, and email you the brief it would have sent your associates.
